Shipping Policy
Thank you for choosing our store for your shopping needs. We understand that shipping is an essential aspect of online shopping, and we are committed to providing you with the best possible service.
Here's what you need to know about our shipping policy:
- Same Day Delivery: If your product is ready and you are based in Mumbai, we offer same-day delivery service. Please note that this service is subject to product availability and orders placed before our cutoff time. Orders placed after our cutoff time will be delivered the next day.
- Delivery Time: If you are located outside Mumbai, we offer delivery services all over India with an estimated delivery time of 1-3 business days. However, please note that delivery times may vary depending on your location and other factors beyond our control.
- Free Shipping: We offer free shipping for all orders above Rs.499. For orders below this amount, shipping fees will be calculated at the time of checkout.
- Order Processing Time: Once your order is placed, we will process it within 24-48 hours. You will receive an email with your order tracking information once your order is shipped. Please note that we do not process orders on weekends or public holidays.
- Shipping Partners: We have partnered with trusted shipping providers to ensure that your order is delivered to you in a timely and efficient manner. However, we cannot be held responsible for any delays caused by our shipping partners or factors beyond our control.
- Order Changes: If you need to make any changes to your order, such as updating your shipping address or canceling your order, please contact us as soon as possible. We will do our best to accommodate your request, but we cannot guarantee that changes can be made once your order has been shipped.
- Lost or Damaged Orders: In the unlikely event that your order is lost or damaged during shipping, please contact us immediately. We will work with you to resolve the issue and ensure that you receive your order as quickly as possible.
At our store, we value your satisfaction and strive to provide you with exceptional customer service. If you have any questions or concerns about our shipping policy, please do not hesitate to contact us.
Pro Audio Brands (HITECH MEDIASOLUTIONS PRIVATE LIMITED)
Mumbai, India
Email: accounts@proaudiobrands.com
Phone: +91-9167014213